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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alton Summers

April 11, 2025

5  out of  5
rating by Alton Summers
"I like how professional and helpful they are with me."
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Thomas Long

April 10, 2025

5  out of  5
rating by Thomas Long
"We had an excellent experience with Huy Tran, helping us understand our home insurance. Thank you!"
We responded:
"Thank you so much, Thomas for this glowing review of Huy. Huy strives for excellence every day. Huy does his best to be knowledgeable in all of our products and services. I am glad he was able to provide that to you. Thank you for putting your trust in our office. "
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Dionne S

April 7, 2025

5  out of  5
rating by Dionne S
"Great company State Farm, excellent customer service skills, great deals on car, life,flood and other policies they offer thanks"
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Britttani Landry

March 28, 2025

5  out of  5
rating by Britttani Landry
"The agent was very thorough and honest throughout the process. The agent answered all of my questions and made the entire process as smooth as possible."
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roberto ruiz

March 27, 2025

5  out of  5
rating by roberto ruiz
"An insurance the best❤️"
We responded:
"Thank you so much Mr. Ruiz for this 5-Star review! ❤️🌟"
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Laura Bonilla

March 26, 2025

5  out of  5
rating by Laura Bonilla
"Adam was awesome!!!! Quick and to the point. I'm very satisfied."
We responded:
"Thank you, Laura for this glowing review of Adam. Adam is amazing and works very effectively with our customers. We are so thankful you had that same great experience. We appreciate you being a customer. 🌟"
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CraignKatie Wilson

March 25, 2025

5  out of  5
rating by CraignKatie Wilson
"Caring team, genuinely kind and helpful"
We responded:
"Thank you Katie for this review! It means the world to us! We appreciate you! "
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Staci Bergeron

March 7, 2025

5  out of  5
rating by Staci Bergeron
"I had received the best customer service. I appreciate the one on one from the team. The transition from my previous carrier was so simple and easy."
We responded:
"Hello Staci! Thank you for sharing your experience with our office. We strive to have the best service and we do all that we can to help our customers. ⭐️"
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shelley thomas

February 28, 2025

5  out of  5
rating by shelley thomas
"Always very helpful getting you get the best coverage for your needs."
We responded:
"Thank you, Shelly! Our top prior is to be helpful and to make sure our customers get the best coverage for their needs. I’m thankful we were able to meet your expectations."
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Shay Shay

February 20, 2025

5  out of  5
rating by Shay Shay
"Lovely service and helped me very much with switching my insurance over. I would recommend agent Adam Delgado to any and everybody"
We responded:
"Thank you so much for this glowing review! Adam is fantastic! He is aims to helping customers and provide the best customer experience. Thank you for sharing."
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Karl Tipton

February 18, 2025

5  out of  5
rating by Karl Tipton
"Great customer service and user friendly."
We responded:
"Thank you Mr. Tipton for your 5-Star review! "
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Genesis Hernandez

February 13, 2025

5  out of  5
rating by Genesis Hernandez
"Love my agent and the team everyone is amazing all around"
We responded:
"Thank you so much for your kind words. We are thrilled to hear you love everyone here and for your support. We look forward to continuing to serve you!"
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Kawanda Polk

February 12, 2025

5  out of  5
rating by Kawanda Polk
"I would like to take this opportunity to extend my gratitude to Harriet an amazing associate representative with Sarah P. Lyles Office. Harriet was very punctual addressing matters of concern on behalf of myself regarding an issued policy. Harriet was very attentive of each question that I asked; with the expectation of any logical reason of disputed discrepancies in regard to said policy. She was very patient through the process and beyond my frustrations ; she remained very humble working to find a resolution to the problem. I shared with her that my time was very limited within my permitted work hours, and that I needed the issues to be addressed immediately. She reached out to the necessary departments in honor of my request; and promised to keep up with me throughout the process; making sure to notify me with each giving update. Harriet was definitely a woman of her word ,and followed up with her promise. After all was said and done: She had made sure that all said documents were reviewed; corrected and a letter statement from State Farm was sent as a copy for my records. Harriet provided a great customer experience; as well as presenting herself as an extraordinary employee of The State Farm Family. On a rating scale she will definitely be a 10 or beyond. I sincerely appreciated her genuine spirit and motivational determination of conflict resolution."
We responded:
"Wow! Thank you so much for taking the time to share your experience. We’re absolutely thrilled to hear how Harriet went above and beyond to assist you. Providing exceptional service and ensuring our customers feel heard and valued is our top priority, and we’re so glad Harriet was able to deliver that for you. Your kind words mean the world to us, and we truly appreciate your trust in our team. If you ever need anything in the future, don’t hesitate to reach out!"
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James Loze

February 11, 2025

5  out of  5
rating by James Loze
"The people at Sarah Lyle office are very knowledgeable and friendly and they go out of there way to help you . We had an accident and was having trouble with the claim process they worked with us with there claim people to resolve the problem. Never have I seen an insurance agency work that hard after the sale Absolutely great people Jimmy"
We responded:
"James, we're so grateful for your feedback and happy to hear about your positive experience with our team. Ensuring a smooth claims process is a top priority, and we're glad we could assist you every step of the way. Thank you for trusting us with your insurance needs! - Sarah Lyle - State Farm Insurance Agent, New Orleans, LA"
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Jeanor Jeanty

February 5, 2025

5  out of  5
rating by Jeanor Jeanty
"Buen servicio"
We responded:
"We are so thankful we were able to provide you with wonderful service. We look forward to serving you in the future! "
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chacha dezod

February 5, 2025

5  out of  5
rating by chacha dezod
"Gooodd muy buena people"
We responded:
"Thank you so much for your five star review! We strive to be the best for our customers. Thrilled we met your expectation and gave you the service you deserve. "
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Gary Pierre

February 4, 2025

5  out of  5
rating by Gary Pierre
"I receive the good service every time I'm caming in State Farm."
We responded:
"Thank you so much for the five star review. We’re delighted we’ve been consistently providing you great service! We strive to provide consistent, world class service to every customer and we appreciate your business "
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Byron Duplessis

February 3, 2025

5  out of  5
rating by Byron Duplessis
"Thank you Mr Adam for the help, very friendly ,professional, and responsive"
We responded:
"We really appreciate your kind feedback! Adam takes pride in providing friendly and professional service, and we’re glad he could assist you. Thank you for trusting our team—we’re always here if you need anything!"
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Anthony shirah

January 31, 2025

5  out of  5
rating by Anthony shirah
"Always awesome service, friendly service"
We responded:
"Thank you for your fantastic review! We’re delighted to hear you consistently receive awesome and friendly service from our team. Your satisfaction is our top priority and we appreciate your continued support. "
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Lisa Reinke

January 31, 2025

5  out of  5
rating by Lisa Reinke
"Ana was so helpful. Really nice place and very helpful 👍🏻"
We responded:
"We appreciate your kind words regarding Ana. We are thrilled to hear that Anna was able to provide you with such helpful and friendly service will be sure to pass these compliments along to Ana. Thank you for your business. "
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raquel bridges

January 31, 2025

5  out of  5
rating by raquel bridges
"They are very customer friendly and always willing to help out"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us. Our team strives provide excellent customer service and it’s wonderful to hear our efforts are making a difference. We’re always here to help and look forward to serving you again! "
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Stephanie Duplessis

January 27, 2025

5  out of  5
rating by Stephanie Duplessis
"I have been with this agent for years, I left to find better rate, but returned because I miss the personal care. The staff is beyond great, take the extra step finding best rate for you. Love my insurance company. Thank you for great service."
We responded:
"Thank you so much for your kind words and sharing your experience with us! We are thrilled to hear you decided to return and that our team’s dedication made the difference. Thank you again for your support & being apart of our insurance family Ms.Stephanie! ✨"
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Chelsey Johnson

January 27, 2025

5  out of  5
rating by Chelsey Johnson
"State Farm make you feel good about the quotes and also have good customers service"
We responded:
"Hey Chelsey! Your feedback is greatly appreciated and will be shared with the team. Our team strives to provide you exceptional service & to ensure that you feel confident and well-informed. Thank you for choosing State Farm! "
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Micca Evans

January 27, 2025

5  out of  5
rating by Micca Evans
"The agent Mrs Harriet was a pleasure to work with she went above and beyond her duties to help me she was so nice and and patient"
We responded:
"Thank you Micca for this amazing review. We are delighted that you felt Ms. Harriet went above & beyond to meet your needs. Your satisfaction & trust motivates us to continue delivering the best service possible! We appreciate you! ⭐️"
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Kitty Beard

January 23, 2025

5  out of  5
rating by Kitty Beard
"Harriet is the best she is very helpful and she goes out of her way to help you with any problems you have and if you don't understand something with your policy or anything else she will explain it to you so you can understand it better I really like her and her people skills and customer service is excellent. Thank you again Harriet."
We responded:
"Thank you so much for your wonderful five-star review! Harriet is truly an exceptional team member who is always willing to go the extra mile to help customers. We will be sure to pass this along to Harriet. "