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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Robin

July 28, 2025

5  out of  5
rating by Stacy Robin
"Always happy to hear of a rate reduction."
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Michael Rodriguez

July 25, 2025

5  out of  5
rating by Michael Rodriguez
"Very sweet and helpful and got me in a much better place, thanks"
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Durnell Jenkins

July 18, 2025

5  out of  5
rating by Durnell Jenkins
"State Farm rep Ms Harriet was very professional, communicated very well & answered all questions"
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James Greene

July 9, 2025

5  out of  5
rating by James Greene
"My experience was great working with State farm and Mr we from State farm it was great answered all my questions tried in every way to find the policy for me even though we couldn't work it out this time I would be happy to work with him again hopefully next year we'll be able to do something I'm looking forward to it thank you Mr we"
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Yen To

June 6, 2025

5  out of  5
rating by Yen To
"Adam is a God send! Great customer service, friendly, professional and knowledgeable. He definitely try to provide you great affordable coverage and always has your best interest at heart. Definitely a gem of the company and walk in his purpose. Thank you Adam for being the unicorn 🦄 that people need in this world!! Keep up the awesome work and continue to do what you are meant to do!"
We responded:
"Yes! Adam does have all of these outstanding qualities. I am thankful you were able to experience the exceptional service he provides! Thank you for sharing!"
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Brunsey Penn

June 5, 2025

5  out of  5
rating by Brunsey Penn
"Great customer service, skill very professional. Always follow up. Everyone Has a Great caring attitude."
We responded:
"Mr Penn, thank you so much for this review! We appreciate your business and will continue to strive for the best service. ✨"
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Dale Smith

May 28, 2025

5  out of  5
rating by Dale Smith
"Lee did a great job noticing my vehicle is a classic which saved me a lot of money on my car insurance! Highly recommended."
We responded:
"Hello Dale, Huy is fantastic at noticing all the details of each policy. I am so glad he found a way to save you some money! Thank you for this wonderful review! "
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Jodi Ferniz

May 9, 2025

5  out of  5
rating by Jodi Ferniz
"Huy is great to work with & really helped with making sure the process for obtaining car insurance for my new car was very smooth, fast, and easy!"
We responded:
"Hello Jodi! You are right, Huy is amazing! He does his best to raise the bar on customer satisfaction. Thank you for sharing your experience! "
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Alyssa Hillger

May 7, 2025

5  out of  5
rating by Alyssa Hillger
"Staff is top notch. Friendly helpful knowledgeable and easy to work with. Always ready to help. Shout out to my guy Huy. Harriet is also great."
We responded:
"Alyssa! We appreciate you so much! Thank you for sharing this wonderful review of our office! We do our very best to be top notch and will continue to do so. 🌟"
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Alton Summers

April 11, 2025

5  out of  5
rating by Alton Summers
"I like how professional and helpful they are with me."
We responded:
"Thank you for sharing your experience! We strive in every way to be professional and helpful in every interaction. Thank you Alton! "
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Thomas Long

April 10, 2025

5  out of  5
rating by Thomas Long
"We had an excellent experience with Huy Tran, helping us understand our home insurance. Thank you!"
We responded:
"Thank you so much, Thomas for this glowing review of Huy. Huy strives for excellence every day. Huy does his best to be knowledgeable in all of our products and services. I am glad he was able to provide that to you. Thank you for putting your trust in our office. "
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Dionne S

April 7, 2025

5  out of  5
rating by Dionne S
"Great company State Farm, excellent customer service skills, great deals on car, life,flood and other policies they offer thanks"
We responded:
"Dionne, I appreciate you taking the time to share your experience with our office. 💫 We look out for any way to give the best coverage for the best price! Thank you for putting your trust in the Sarah Lyle Agency! "
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Britttani Landry

March 28, 2025

5  out of  5
rating by Britttani Landry
"The agent was very thorough and honest throughout the process. The agent answered all of my questions and made the entire process as smooth as possible."
We responded:
"Hello Brittani! We strive to be thorough for our customers. We do our best to ensure each policy is tailored to meet each need. Thank you for sharing your experience with the Sarah Lyle Agency! "
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roberto ruiz

March 27, 2025

5  out of  5
rating by roberto ruiz
"An insurance the best❤️"
We responded:
"Thank you so much Mr. Ruiz for this 5-Star review! ❤️🌟"
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Laura Bonilla

March 26, 2025

5  out of  5
rating by Laura Bonilla
"Adam was awesome!!!! Quick and to the point. I'm very satisfied."
We responded:
"Thank you, Laura for this glowing review of Adam. Adam is amazing and works very effectively with our customers. We are so thankful you had that same great experience. We appreciate you being a customer. 🌟"
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CraignKatie Wilson

March 25, 2025

5  out of  5
rating by CraignKatie Wilson
"Caring team, genuinely kind and helpful"
We responded:
"Thank you Katie for this review! It means the world to us! We appreciate you! "
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Staci Bergeron

March 7, 2025

5  out of  5
rating by Staci Bergeron
"I had received the best customer service. I appreciate the one on one from the team. The transition from my previous carrier was so simple and easy."
We responded:
"Hello Staci! Thank you for sharing your experience with our office. We strive to have the best service and we do all that we can to help our customers. ⭐️"
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shelley thomas

February 28, 2025

5  out of  5
rating by shelley thomas
"Always very helpful getting you get the best coverage for your needs."
We responded:
"Thank you, Shelly! Our top prior is to be helpful and to make sure our customers get the best coverage for their needs. I’m thankful we were able to meet your expectations."
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Shay Shay

February 20, 2025

5  out of  5
rating by Shay Shay
"Lovely service and helped me very much with switching my insurance over. I would recommend agent Adam Delgado to any and everybody"
We responded:
"Thank you so much for this glowing review! Adam is fantastic! He is aims to helping customers and provide the best customer experience. Thank you for sharing."
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Karl Tipton

February 18, 2025

5  out of  5
rating by Karl Tipton
"Great customer service and user friendly."
We responded:
"Thank you Mr. Tipton for your 5-Star review! "
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Genesis Hernandez

February 13, 2025

5  out of  5
rating by Genesis Hernandez
"Love my agent and the team everyone is amazing all around"
We responded:
"Thank you so much for your kind words. We are thrilled to hear you love everyone here and for your support. We look forward to continuing to serve you!"
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Kawanda Polk

February 12, 2025

5  out of  5
rating by Kawanda Polk
"I would like to take this opportunity to extend my gratitude to Harriet an amazing associate representative with Sarah P. Lyles Office. Harriet was very punctual addressing matters of concern on behalf of myself regarding an issued policy. Harriet was very attentive of each question that I asked; with the expectation of any logical reason of disputed discrepancies in regard to said policy. She was very patient through the process and beyond my frustrations ; she remained very humble working to find a resolution to the problem. I shared with her that my time was very limited within my permitted work hours, and that I needed the issues to be addressed immediately. She reached out to the necessary departments in honor of my request; and promised to keep up with me throughout the process; making sure to notify me with each giving update. Harriet was definitely a woman of her word ,and followed up with her promise. After all was said and done: She had made sure that all said documents were reviewed; corrected and a letter statement from State Farm was sent as a copy for my records. Harriet provided a great customer experience; as well as presenting herself as an extraordinary employee of The State Farm Family. On a rating scale she will definitely be a 10 or beyond. I sincerely appreciated her genuine spirit and motivational determination of conflict resolution."
We responded:
"Wow! Thank you so much for taking the time to share your experience. We’re absolutely thrilled to hear how Harriet went above and beyond to assist you. Providing exceptional service and ensuring our customers feel heard and valued is our top priority, and we’re so glad Harriet was able to deliver that for you. Your kind words mean the world to us, and we truly appreciate your trust in our team. If you ever need anything in the future, don’t hesitate to reach out!"
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James Loze

February 11, 2025

5  out of  5
rating by James Loze
"The people at Sarah Lyle office are very knowledgeable and friendly and they go out of there way to help you . We had an accident and was having trouble with the claim process they worked with us with there claim people to resolve the problem. Never have I seen an insurance agency work that hard after the sale Absolutely great people Jimmy"
We responded:
"James, we're so grateful for your feedback and happy to hear about your positive experience with our team. Ensuring a smooth claims process is a top priority, and we're glad we could assist you every step of the way. Thank you for trusting us with your insurance needs! - Sarah Lyle - State Farm Insurance Agent, New Orleans, LA"
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Jeanor Jeanty

February 5, 2025

5  out of  5
rating by Jeanor Jeanty
"Buen servicio"
We responded:
"We are so thankful we were able to provide you with wonderful service. We look forward to serving you in the future! "
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chacha dezod

February 5, 2025

5  out of  5
rating by chacha dezod
"Gooodd muy buena people"
We responded:
"Thank you so much for your five star review! We strive to be the best for our customers. Thrilled we met your expectation and gave you the service you deserve. "